Revocation

In the event that our customer’s assets have been subjected to bankruptcy or composition proceedings, we are entitled to cancel the contract without granting a grace period.

You have the right to cancel the contract, without giving reasons, within 14 days of delivery of the goods, either by sending a written notice of cancellation (e.g. by letter, fax, e-mail) or by returning the goods. For this purpose, it shall be sufficient for the notice of cancellation or the goods to be posted within this period of time (the date of the registered mail receipt is decisive). Saturdays, Sundays and public holidays are included in the counting. If you cancel the contract by sending a written notice, you are liable to return the goods immediately, whereby the return of the goods has to be proven by a document (e.g. mail receipt). If you wish to return goods, we will provide you with a return address where you may send the goods.

In the event of an effective cancellation, the goods and payments received by both parties must be returned. Compensation for lost value in the amount of the prorated purchase price has to be paid for unreturned goods or goods returned in a deteriorated state. This does not apply if the deterioration of goods that were delivered to you results exclusively from inspecting them – as would have been possible in a shop. The customer does not have to pay compensation for lost value for any deterioration resulting from normal use of the goods. Goods suitable for shipping via parcel post shall be returned at our risk. Unless agreed otherwise in writing, the cost of returning the goods shall be borne by the customer.

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N. Ludwig GmbH
Johann Schreiner Straße 3b
8074 Raaba-Grambach
Austria

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phone: +43 (0) 316 300 102
fax: +43 (0) 316 300 104
email: office@nikolaus-nature.com